Plumber Near Me Privacy Policy
Port Orchard, WA

Plumber Near Me LLC respects your privacy. This policy explains what information we collect through plumbernearmewa.com, how we use it, when service providers may process it, and the choices available to you.

1. Information we collect

We may collect information you choose to provide when you call, email, request a quote, use the website chat, or otherwise communicate with us. This may include:

• Your name, telephone number, and email address.
• The service address, city, ZIP code, or other location information you provide.
• Details about your plumbing concern, project, timing, property, and preferred service.
• Photos, documents, or other information you voluntarily send in connection with a request.
• Your communication preferences and consent selections.

The website and its hosting or analytics providers may also collect limited technical information automatically, such as IP address, browser type, device type, referring page, pages visited, timestamps, and cookie or similar identifier data.

2. How we use information

We may use collected information to:

• Respond to questions, quote requests, and service inquiries.
• Schedule, confirm, and provide plumbing services.
• Communicate about an active request, appointment, estimate, project, or account.
• Maintain business records, improve service, prevent misuse, and protect the website and business.
• Comply with legal, tax, safety, insurance, or regulatory obligations.

We do not use personal information for purposes materially unrelated to the reason it was collected without an appropriate basis or additional notice.

3. Email and SMS communications

If you provide an email address or mobile number when you call, text, or chat with us, you may receive conversational and customer-care text messages from Plumber Near Me LLC, such as appointment scheduling and reminders, estimate follow-ups, and service updates related to your request. Message frequency varies. Message and data rates may apply.

You can cancel text messages at any time by replying STOP. After you send STOP, we will send a final message to confirm you have been unsubscribed, and you will no longer receive SMS messages from us. If you wish to re-join, sign up as you did the first time. Reply HELP for assistance, call (253) 888-0246, or email info@plumbernearmewa.com. Opting out of marketing messages does not prevent necessary one-to-one communications about a request you initiated, appointment, or active service when permitted by law.

Consent to receive marketing messages is not a condition of purchasing plumbing services. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

4. Sharing and service providers

We may disclose information to vendors that help us operate the website and business, such as website hosting, form processing, customer relationship management, communications, scheduling, analytics, security, payment, bookkeeping, or professional advisory providers. These providers may process information on our behalf under their own agreements and privacy terms.

The chat feature on this site is delivered through LeadConnector/GoHighLevel infrastructure. When you start a chat or submit your contact details there, information is transmitted to the customer-management provider so Plumber Near Me LLC can receive and respond to the request.

We may also disclose information when reasonably necessary to comply with law, respond to lawful process, protect rights or safety, investigate misuse, enforce agreements, or complete a business transfer. We do not sell personal information for money. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with, or obtained by, any third parties.

5. Cookies, analytics, and external links

The website or its providers may use essential cookies and similar technologies for site operation, security, preferences, performance, and measurement. Browser settings may allow you to block or delete cookies, though doing so can affect site functionality.

This site may link to Google Maps or other third-party websites. Their privacy practices are governed by their own policies, not this policy.

6. Retention and security

We retain information for as long as reasonably necessary to respond to requests, provide services, maintain business and warranty records, resolve disputes, meet legal obligations, and protect the business. Retention periods may vary by record type and context.

We use reasonable administrative, technical, and physical safeguards appropriate to the information we handle. No website, transmission, or storage system can be guaranteed completely secure.

7. Children's privacy

This website is intended for people seeking property plumbing services and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the site.

8. Your choices

You may ask to access, correct, or delete personal information you have provided, subject to applicable law and legitimate record-retention needs. You may also ask questions about our privacy practices or withdraw a communication preference.

To make a request, contact us using the information below. We may need to verify the request before acting. Depending on where you live, additional privacy rights may apply.

9. Changes to this policy

We may update this policy as the website, services, providers, or legal requirements change. The “Last updated” date at the top shows when the current version became effective.

10. Contact us

Questions or privacy requests can be directed to: